Fujitsu and Hokuhoku Financial Group launch trials for generative AI

Fujitsu, together with Hokuriku Bank and Hokkaido Bank, two subsidiaries of the Hokuhoku Financial Group, is conducting joint trials to explore the use of generative AI for banking operations.

As part of the trials, the companies will leverage generative AI technology, including an AI module for conversational AI Fujitsu is offering via its “Fujitsu Kozuchi (code name) — AI Platform”, in the banking operations of Hokuriku Bank and Hokkaido Bank to respond to internal inquiries, generate and check various business documents, and create programs.

Through their joint project, Fujitsu, Hokuriku Bank and Hokkaido Bank aim to identify promising use cases for efficient and accurate utilization of generative AI in banking operations.

Exploring new FinTech applications at the frontiers of AI development

Generative AI, a technology that enables the automatic generation of text, images and program code, is gaining increasing attention worldwide. As generative AI grows more accurate, the technology offers the potential to improve the efficiency of various business operations and contribute to the generation of new ideas.

The companies anticipate that Fujitsu’s generative AI technology will enable the partners to conduct trials in a fast and agile manner, without the need to set up a specific testing environment. The companies envision a range of practical applications in banking, with possible workplace applications including:

• Generation of responses to internal inquiries related to business rules and inquiries about regulations regarding different products/offerings
• In-house explanation about corporate customers’ financing/support in the creation process and proofreading of approval documents
• Creation of programs and test data, detection of bugs in programs and suggestions on error correction

Hokuhoku Financial Group

Hokuhoku Financial Group is composed of the holding company and 12 consolidated subsidiaries and one affiliate. The core business is banking, and the group also provides a wider range of financial services including leases, credit cards, loan guarantees and venture capital.

Hokuriku Bank and Hokkaido Bank underwent management integration in September 2004 to form the Hokuhoku Financial Group, which today operates a super-regional financial network that encompasses the Hokuriku region, Hokkaido, and Japan’s three major metropolitan areas (Tokyo, Osaka, and Nagoya areas).

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